Privacy Policy
Effective date: March 16, 2026
Controller and contacts
LollyMap
Privacy contact: [email protected]
General contact form: https://lollymap.com/contact.php
What data we process
- Map and navigation data: approximate geolocation if you allow browser location access, map interactions, and technical request data.
- Contact requests: name, email address, subject and message content sent through the contact form.
- Lost & found reports: information you submit about the animal, contact details, optional photos, optional notes, and location details.
- Technical and security data: IP address, browser and device information, server logs, and error logs needed to protect the service.
- Analytics data: aggregated or pseudonymized usage data collected through Google Analytics.
How we collect data
- Directly from you when you fill in forms or send information to the site.
- Automatically from your browser when you use the map and browse public pages.
- From Google services used to provide maps and analytics.
Why we process data and legal bases
| Purpose | Examples | Legal basis |
|---|---|---|
| Provide the public site | Map display, nearby POI, page delivery | Legitimate interest; service requested by the user |
| Handle contact requests | Replying to messages and support requests | Pre-contractual steps; legitimate interest |
| Manage lost & found reports | Publishing report details, storing photos, follow-up communications | User request; consent where required |
| Security and abuse prevention | Logs, rate limiting, fraud and abuse checks | Legitimate interest; legal obligation where applicable |
| Measure traffic and improve the site | Google Analytics reports and performance monitoring | Consent where required by applicable law; legitimate interest in limited cases |
Public reports and uploaded content
When you submit a lost & found report, some of the information you provide may be published on the site to help identify the animal and allow contact. This may include:
- animal description and report type;
- area or address details you provide;
- photos you upload;
- contact details entered in the form (including email and/or phone) when needed to make the report useful;
- other details necessary to make the report useful.
Please do not upload information or images you are not authorized to share. Do not include unnecessary personal data in free-text fields.
Location data
LollyMap may request browser geolocation to center the map and show nearby points of interest. Location access is optional and can be denied or revoked in your browser settings. The site can still be used without enabling geolocation.
Cookies and third-party services
LollyMap uses technical resources needed for the site to function and also uses third-party services including Google Maps, Google Analytics and CDN providers.
You can manage cookies through your browser settings. Google also provides additional information and controls at policies.google.com/privacy.
Who may receive the data
- service providers involved in hosting, email delivery, analytics, maps, or infrastructure support;
- competent authorities where required by law;
- users of the public site, only for information that is intentionally made public as part of a report or public content.
We do not sell your personal data.
International transfers
Some providers used by the site may process data outside the European Economic Area. When this happens, the transfer is carried out using the legal tools required by applicable privacy law.
Retention periods
| Data type | Indicative retention |
|---|---|
| Contact form requests | For the time needed to handle the request and any follow-up |
| Lost & found reports | For as long as the report remains useful to provide the service, or until removal is requested where applicable |
| Uploaded report photos | Linked to the relevant report lifecycle |
| Technical logs and security logs | For a limited period compatible with security and maintenance needs |
| Analytics data | According to the settings of the analytics tool in use |
Your rights
Under GDPR, where applicable, you may request access, rectification, erasure, restriction, objection, portability, and withdrawal of consent.
You may also lodge a complaint with the Italian Data Protection Authority at www.garanteprivacy.it.
To exercise your rights, write to [email protected].
Children
The public service is not intended to knowingly collect personal data from children without the involvement of a parent or legal guardian.
Policy updates
This page may be updated to reflect legal, technical, or service changes.
Contact
Privacy email: [email protected]
Contact form: https://lollymap.com/contact.php
Supervisory authority: Garante per la Protezione dei Dati Personali